Frequently Asked Questions

We will try to answer all your questions.

Purchases & Refunds

If you have made a payment and still do not see it registered, it is because some transactions take a few hours to register in the system. If after 24 hours you still do not see your payment registered, please contact info@katlinkungfu.com, and provide us with all your order details and the transaction number if you have it.
If the item you purchased is done directly on our website, you must write an e-mail with the order number and order details to info@katlinkungfu.com (you must be within the return period according to our transaction policies). If you have purchased the item from Amazon or any of our partners, you should contact the provider to whom you made the payment directly.
If you have obtained a promotional discount coupon on our website, you must enter the promotional code number that comes in the coupon when you buy the item you want. If the coupon is from Amazon or any of our affiliates, you must redeem it directly on the platform where the product you want to buy is.

Making Courses

You can change your password username and account name, log in and go to your user profile to access and modify your personal data.
To cancel your subscription you can do it yourself by deleting your user account from our system, or by writing an email to info@katlinkungfu.com providing us with your user data and requesting to unsubscribe from our system.
You can change your password, username and account name, log in and go to your user profile to access and modify your personal data.
Missing mobile purchase
For the courses to which you have enrolled, see your user profile, you must start the course and your progress will automatically be seen in your user profile. If have problem, please email your purchase receipt to inco@katlinkungfu.com
Multiple e-mail accounts
If you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associate e-mail addresses.

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